For a CRM, a 15 minute wait before a scheduled task will be checked and run is an eternity! Fortunately, if you are having issues with the long wait, you can change it to happen every 1 minute. That 50 seconds too long still for some jobs, but is what it is.
1> Open up the file:
This is assuming that is where it lives. If you aren’t really sure on your server, you can type
find | grep config.inc.php
You may get a few of them return, but the one you are probably looking for will probably be in a vtiger(ish) referenced directory.
2> Towards the bottom you will see items like:
// Maximum time limit for PHP script execution (in seconds)
$php_max_execution_time = 0;
// Set the default timezone as per your preference
$default_timezone = ‘UTC’;
Add in this line:
$MINIMUM_CRON_FREQUENCY = 1;
And then save your changes.
Now edit your crontab
and you should see an entry LIKE
* 15 * * * /bin/sh /var/www/html/vtigercrm/cron/vtigercron.sh
Change the 15 portion to :
* * * * * /bin/sh /var/www/html/vtigercrm/cron/vtigercron.sh
click on the ‘pencil’ to edit a job. and now you can change it from 15 minutes minimum, to 1 minute minimum.